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Email closing
#1
Hi , I. Using you latest ROM on Samsung nexus s crespo, I am trying to set up an exchange email account which require a security update, however when I receive that update and try to activate it email close. Please help

Sent from my Nexus S i9020 Crespo
 
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#2
Any body home?


Sent from my Nexus S i9020 Crespo
 
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#3
Can you provide a logcat of the fc?
 
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#4
same bug happening for me, 
I do know my exchange server requires at least a pin code to unlock the device.
I have set that in lockscreen settings, but i still get the notification which leads to FC

Here is the log cat of whats happening.
Code:
09-06 21:53:19.890 D/SyncManager( 2521): failed sync operation austin@ideacom-ama.com u0 (com.android.exchange), com.android.email.provider, SERVER, latestRunTime 3045978, reason: AutoSync, SyncResult: stats [ numAuthExceptions: 1]

09-06 21:53:19.890 I/OMXCodec( 1978): [OMX.google.vorbis.decoder] allocated buffer 0x42b49860 on output port
09-06 21:53:19.890 I/OMXCodec( 1978): [OMX.google.vorbis.decoder] allocated buffer 0x41962860 on output port
09-06 21:53:19.890 I/OMXCodec( 1978): [OMX.google.vorbis.decoder] allocated buffer 0x41945398 on output port
09-06 21:53:19.890 D/SyncManager( 2521): not retrying sync operation because the error is a hard error: austin@ideacom-ama.com u0 (com.android.exchange), com.android.email.provider, SERVER, latestRunTime 3068640, reason: AutoSync
09-06 21:53:19.890 I/OMXCodec( 1978): [OMX.google.vorbis.decoder] allocated buffer 0x419454f8 on output port
09-06 21:53:19.890 D/AudioPolicyManagerBase( 1978): getOutput() device 2, stream 5, samplingRate 0, format 0, channelMask 3, flags 0
09-06 21:53:19.890 D/AudioPolicyManagerBase( 1978): getOutput() returns output 2
09-06 21:53:19.890 D/AudioPolicyManagerBase( 1978): getOutput() device 2, stream 5, samplingRate 0, format 0, channelMask 3, flags 0
09-06 21:53:19.890 D/AudioPolicyManagerBase( 1978): getOutput() returns output 2
09-06 21:53:19.890 D/AudioPolicyManagerBase( 1978): getOutput() device 2, stream 5, samplingRate 44100, format 1, channelMask 3, flags 0
09-06 21:53:19.890 D/AudioPolicyManagerBase( 1978): getOutput() returns output 2
09-06 21:53:19.890 D/AudioPolicyManagerBase( 1978): getOutput() device 2, stream 5, samplingRate 0, format 0, channelMask 3, flags 0
09-06 21:53:19.890 D/AudioPolicyManagerBase( 1978): getOutput() returns output 2
09-06 21:53:19.890 D/AudioFlinger( 1978): start(4102), calling pid 2741 session 894
09-06 21:53:19.890 D/AudioFlinger( 1978): ? => ACTIVE (4102) on thread 0x41962a60
09-06 21:53:19.890 D/AudioPolicyManagerBase( 1978): startOutput() output 2, stream 5, session 894
09-06 21:53:19.895 D/audio_hw_primary( 1978): select_output_device: AUDIO_DEVICE_OUT_SPEAKER
09-06 21:53:19.895 E/MediaPlayer( 2741): Should have subtitle controller already set
09-06 21:53:19.895 E/AudioSink( 1978): received unknown event type: 1 inside CallbackWrapper !
09-06 21:53:21.295 D/AudioPlayer( 1978): Pause Playback at 1520000
09-06 21:53:21.300 I/MediaFocusControl( 2521):  AudioFocus  abandonAudioFocus() from android.media.AudioManager@422c0388
09-06 21:53:21.550 D/lights  ( 2521): set_light_buttons: 1
09-06 21:53:21.570 D/AudioPlayer( 1978): reset: mPlaying=0 mReachedEOS=1 useOffload=0
09-06 21:53:21.570 I/OMXNodeInstance( 1978): OMX_FreeBuffer for buffer header 0x42b49e38 successful
09-06 21:53:21.575 I/OMXNodeInstance( 1978): OMX_FreeBuffer for buffer header 0x42b49d80 successful
09-06 21:53:21.575 I/OMXNodeInstance( 1978): OMX_FreeBuffer for buffer header 0x42b49cb0 successful
09-06 21:53:21.575 I/OMXNodeInstance( 1978): OMX_FreeBuffer for buffer header 0x42b49b20 successful
09-06 21:53:21.575 I/OMXNodeInstance( 1978): OMX_FreeBuffer for buffer header 0x419454f8 successful
09-06 21:53:21.575 I/OMXNodeInstance( 1978): OMX_FreeBuffer for buffer header 0x41945398 successful
09-06 21:53:21.575 I/OMXNodeInstance( 1978): OMX_FreeBuffer for buffer header 0x41962860 successful
09-06 21:53:21.575 I/OMXNodeInstance( 1978): OMX_FreeBuffer for buffer header 0x42b49860 successful
09-06 21:53:21.775 V/PanelView( 2741): animationTick called with dtms=0; nothing to do (h=483.0 v=2270.939)
09-06 21:53:21.775 V/PanelView( 2741): animationTick called with dtms=-2; nothing to do (h=483.0 v=2270.939)
09-06 21:53:22.760 D/AudioPolicyManagerBase( 1978): getOutput() device 2, stream 1, samplingRate 0, format 0, channelMask 3, flags 0
09-06 21:53:22.760 D/AudioPolicyManagerBase( 1978): getOutput() returns output 2
09-06 21:53:22.760 D/AudioPolicyManagerBase( 1978): getOutput() device 2, stream 1, samplingRate 0, format 0, channelMask 3, flags 0
09-06 21:53:22.760 D/AudioPolicyManagerBase( 1978): getOutput() returns output 2
09-06 21:53:22.760 D/AudioPolicyManagerBase( 1978): getOutput() device 2, stream 1, samplingRate 48000, format 1, channelMask 3, flags 4
09-06 21:53:22.760 D/AudioPolicyManagerBase( 1978): getOutput() returns output 2
09-06 21:53:22.760 W/AudioTrack( 2521): AUDIO_OUTPUT_FLAG_FAST denied by client due to mismatching sample rate (48000 vs 44100)
09-06 21:53:22.760 D/AudioFlinger( 1978): start(4102), calling pid 2521 session 895
09-06 21:53:22.760 D/AudioFlinger( 1978): ? => ACTIVE (4102) on thread 0x400c2348
09-06 21:53:22.760 D/AudioPolicyManagerBase( 1978): startOutput() output 2, stream 1, session 895
09-06 21:53:22.760 I/ActivityManager( 2521): START u0 {cmp=com.android.email/.activity.setup.AccountSecurity bnds=[0,229][720,357] (has extras)} from pid -1
09-06 21:53:22.810 W/ActivityManager( 2521): startActivity called from non-Activity context; forcing Intent.FLAG_ACTIVITY_NEW_TASK for: Intent { cmp=com.android.email/.activity.setup.AccountSecurity bnds=[0,229][720,357] (has extras) }
09-06 21:53:22.825 V/PanelView( 2741): animationTick called with dtms=0; nothing to do (h=1280.0 v=-4000.0)
09-06 21:53:22.830 V/PanelView( 2741): animationTick called with dtms=-7; nothing to do (h=1280.0 v=-4000.0)
09-06 21:53:23.015 D/libEGL  (14274): loaded /system/lib/egl/libEGL_mali.so
09-06 21:53:23.020 D/libEGL  (14274): loaded /system/lib/egl/libGLESv1_CM_mali.so
09-06 21:53:23.025 D/libEGL  (14274): loaded /system/lib/egl/libGLESv2_mali.so
09-06 21:53:23.030 E/        (14274): Device driver API match
09-06 21:53:23.030 E/        (14274): Device driver API version: 23
09-06 21:53:23.030 E/        (14274): User space API version: 23 
09-06 21:53:23.030 E/        (14274): mali: REVISION=Linux-r3p2-01rel3 BUILD_DATE=Fri Mar 21 13:52:50 KST 2014 
09-06 21:53:23.060 D/OpenGLRenderer(14274): Enabling debug mode 0
09-06 21:53:23.220 I/ActivityManager( 2521): Displayed com.android.email/.activity.setup.AccountSecurity: +407ms
09-06 21:53:23.285 I/Timeline( 2521): Timeline: Activity_windows_visible id: ActivityRecord{42598a60 u0 com.android.email/.activity.setup.AccountSecurity t50} time:2588934
09-06 21:53:23.350 I/Timeline(14274): Timeline: Activity_idle id: android.os.BinderProxy@41d0e2c0 time:2588999
09-06 21:53:24.070 D/AudioPolicyManagerBase( 1978): getOutput() device 2, stream 1, samplingRate 0, format 0, channelMask 3, flags 0
09-06 21:53:24.070 D/AudioPolicyManagerBase( 1978): getOutput() returns output 2
09-06 21:53:24.070 D/AudioPolicyManagerBase( 1978): getOutput() device 2, stream 1, samplingRate 0, format 0, channelMask 3, flags 0
09-06 21:53:24.070 D/AudioPolicyManagerBase( 1978): getOutput() returns output 2
09-06 21:53:24.075 D/AudioPolicyManagerBase( 1978): getOutput() device 2, stream 1, samplingRate 48000, format 1, channelMask 3, flags 4
09-06 21:53:24.075 D/AudioPolicyManagerBase( 1978): getOutput() returns output 2
09-06 21:53:24.075 W/AudioTrack( 2521): AUDIO_OUTPUT_FLAG_FAST denied by client due to mismatching sample rate (48000 vs 44100)
09-06 21:53:24.075 D/AudioFlinger( 1978): start(4101), calling pid 2521 session 896
09-06 21:53:24.075 D/AudioFlinger( 1978): ? => ACTIVE (4101) on thread 0x400c3de8
09-06 21:53:24.075 D/AudioPolicyManagerBase( 1978): startOutput() output 2, stream 1, session 896
09-06 21:53:24.090 I/Email/SecurityPolicy(14274): NOT bypassing isActiveAdmin check.
09-06 21:53:24.090 D/AndroidRuntime(14274): Shutting down VM
09-06 21:53:24.090 W/dalvikvm(14274): threadid=1: thread exiting with uncaught exception (group=0x418e3ce0)
09-06 21:53:24.095 E/AndroidRuntime(14274): FATAL EXCEPTION: main
09-06 21:53:24.095 E/AndroidRuntime(14274): Process: com.android.email, PID: 14274
09-06 21:53:24.095 E/AndroidRuntime(14274): java.lang.NullPointerException
09-06 21:53:24.095 E/AndroidRuntime(14274):     at com.android.email.SecurityPolicy.isActive(SecurityPolicy.java:252)
09-06 21:53:24.095 E/AndroidRuntime(14274):     at com.android.email.activity.setup.AccountSecurity.tryAdvanceSecurity(AccountSecurity.java:223)
09-06 21:53:24.095 E/AndroidRuntime(14274):     at com.android.email.activity.setup.AccountSecurity.access$100(AccountSecurity.java:51)
09-06 21:53:24.095 E/AndroidRuntime(14274):     at com.android.email.activity.setup.AccountSecurity$SecurityNeededDialog.onClick(AccountSecurity.java:360)
09-06 21:53:24.095 E/AndroidRuntime(14274):     at com.android.internal.app.AlertController$ButtonHandler.handleMessage(AlertController.java:166)
09-06 21:53:24.095 E/AndroidRuntime(14274):     at android.os.Handler.dispatchMessage(Handler.java:102)
09-06 21:53:24.095 E/AndroidRuntime(14274):     at android.os.Looper.loop(Looper.java:136)
09-06 21:53:24.095 E/AndroidRuntime(14274):     at android.app.ActivityThread.main(ActivityThread.java:5146)
09-06 21:53:24.095 E/AndroidRuntime(14274):     at java.lang.reflect.Method.invokeNative(Native Method)
09-06 21:53:24.095 E/AndroidRuntime(14274):     at java.lang.reflect.Method.invoke(Method.java:515)
09-06 21:53:24.095 E/AndroidRuntime(14274):     at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:796)
09-06 21:53:24.095 E/AndroidRuntime(14274):     at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:612)
09-06 21:53:24.095 E/AndroidRuntime(14274):     at de.robv.android.xposed.XposedBridge.main(XposedBridge.java:132)
09-06 21:53:24.095 E/AndroidRuntime(14274):     at dalvik.system.NativeStart.main(Native Method)
09-06 21:53:24.100 W/ActivityManager( 2521):   Force finishing activity com.android.email/.activity.setup.AccountSecurity
09-06 21:53:24.680 W/ActivityManager( 2521): Activity pause timeout for ActivityRecord{42598a60 u0 com.android.email/.activity.setup.AccountSecurity t50 f}
09-06 21:53:24.865 I/Timeline(12754): Timeline: Activity_idle id: android.os.BinderProxy@41bb3dc0 time:2590513
09-06 21:53:25.280 I/Timeline( 2521): Timeline: Activity_windows_visible id: ActivityRecord{42487cc8 u0 com.cyanogenmod.trebuchet/org.cyanogenmod.trebuchet.CustomHomeLauncher t1} time:2590926
09-06 21:53:25.625 D/AudioPolicyManagerBase( 1978): getOutput() device 2, stream 1, samplingRate 0, format 0, channelMask 3, flags 0
09-06 21:53:25.625 D/AudioPolicyManagerBase( 1978): getOutput() returns output 2
09-06 21:53:25.625 D/AudioPolicyManagerBase( 1978): getOutput() device 2, stream 1, samplingRate 0, format 0, channelMask 3, flags 0
09-06 21:53:25.625 D/AudioPolicyManagerBase( 1978): getOutput() returns output 2
09-06 21:53:25.625 D/AudioPolicyManagerBase( 1978): getOutput() device 2, stream 1, samplingRate 48000, format 1, channelMask 3, flags 4
09-06 21:53:25.625 D/AudioPolicyManagerBase( 1978): getOutput() returns output 2
09-06 21:53:25.625 W/AudioTrack( 2521): AUDIO_OUTPUT_FLAG_FAST denied by client due to mismatching sample rate (48000 vs 44100)
09-06 21:53:25.625 D/AudioFlinger( 1978): start(4102), calling pid 2521 session 897
09-06 21:53:25.625 D/AudioFlinger( 1978): ? => ACTIVE (4102) on thread 0x400c2348
09-06 21:53:25.625 D/AudioPolicyManagerBase( 1978): startOutput() output 2, stream 1, session 897
09-06 21:53:25.645 I/Process (14274): Sending signal. PID: 14274 SIG: 9
09-06 21:53:25.655 W/InputMethodManagerService( 2521): Window already focused, ignoring focus gain of: com.android.internal.view.IInputMethodClient$Stub$Proxy@426f83c8 attribute=null, token = android.os.BinderProxy@42645c38
09-06 21:53:25.685 I/ActivityManager( 2521): Process com.android.email (pid 14274) has died.
09-06 21:53:25.685 I/WindowState( 2521): WIN DEATH: Window{42796db0 u0 com.android.email/com.android.email.activity.setup.AccountSecurity}
09-06 21:53:26.475 V/PanelView( 2741): animationTick called with dtms=0; nothing to do (h=454.0 v=1357.6803)
09-06 21:53:26.475 V/PanelView( 2741): animationTick called with dtms=-14; nothing to do (h=454.0 v=1357.6803)
09-06 21:53:27.410 D/AudioPolicyManagerBase( 1978): getOutput() device 2, stream 1, samplingRate 0, format 0, channelMask 3, flags 0
09-06 21:53:27.410 D/AudioPolicyManagerBase( 1978): getOutput() returns output 2
09-06 21:53:27.410 D/AudioPolicyManagerBase( 1978): getOutput() device 2, stream 1, samplingRate 0, format 0, channelMask 3, flags 0
09-06 21:53:27.410 D/AudioPolicyManagerBase( 1978): getOutput() returns output 2
09-06 21:53:27.410 D/AudioPolicyManagerBase( 1978): getOutput() device 2, stream 1, samplingRate 48000, format 1, channelMask 3, flags 4
09-06 21:53:27.410 D/AudioPolicyManagerBase( 1978): getOutput() returns output 2
09-06 21:53:27.415 W/AudioTrack( 2521): AUDIO_OUTPUT_FLAG_FAST denied by client due to mismatching sample rate (48000 vs 44100)
09-06 21:53:27.415 D/AudioFlinger( 1978): start(4101), calling pid 2521 session 898
09-06 21:53:27.415 D/AudioFlinger( 1978): ? => ACTIVE (4101) on thread 0x400c3de8
09-06 21:53:27.415 D/AudioPolicyManagerBase( 1978): startOutput() output 2, stream 1, session 898
09-06 21:53:27.420 V/PanelView( 2741): animationTick called with dtms=0; nothing to do (h=1280.0 v=-4000.0)
09-06 21:53:27.435 W/InputMethodManagerService( 2521): Window already focused, ignoring focus gain of: com.android.internal.view.IInputMethodClient$Stub$Proxy@425d3958 attribute=null, token = android.os.BinderProxy@42645c38
09-06 21:53:27.440 D/su      (14325): su invoked.
09-06 21:53:27.445 D/su      (14325): starting daemon client 10126 10126
09-06 21:53:27.445 D/su      (14327): remote pid: 14325
09-06 21:53:27.445 D/su      (14327): remote pts_slave: 
09-06 21:53:27.445 D/su      (14327): waiting for child exit
09-06 21:53:27.445 D/su      (14329): su invoked.
09-06 21:53:27.450 D/su      (14329): db allowed
09-06 21:53:27.450 D/su      (14329): 10126 /system/xbin/su executing 0 /system/bin/sh using binary /system/bin/sh : sh
09-06 21:53:27.480 D/su      (14327): sending code
09-06 21:53:27.480 D/su      (14327): child exited
09-06 21:53:27.480 D/su      (14325): client exited 0
09-06 21:53:27.535 D/su      (14333): su invoked.
09-06 21:53:27.535 D/su      (14333): starting daemon client 10126 10126
09-06 21:53:27.540 D/su      (14335): remote pid: 14333
09-06 21:53:27.540 D/su      (14335): remote pts_slave: 
09-06 21:53:27.540 D/su      (14335): waiting for child exit
09-06 21:53:27.540 D/su      (14337): su invoked.
09-06 21:53:27.540 D/su      (14337): db allowed
09-06 21:53:27.540 D/su      (14337): 10126 /system/xbin/su executing 0 /system/bin/sh using binary /system/bin/sh : sh
09-06 21:53:27.545 D/su      (14335): sending code
09-06 21:53:27.545 D/su      (14335): child exited
09-06 21:53:27.545 D/su      (14333): client exited 0
09-06 21:53:27.565 D/su      (14340): su invoked.
09-06 21:53:27.570 D/su      (14340): starting daemon client 10126 10126
09-06 21:53:27.570 D/su      (14342): remote pid: 14340
09-06 21:53:27.570 D/su      (14342): remote pts_slave: 
09-06 21:53:27.570 D/su      (14342): waiting for child exit
09-06 21:53:27.570 D/su      (14344): su invoked.
09-06 21:53:27.575 D/su      (14344): db allowed
09-06 21:53:27.575 D/su      (14344): 10126 /system/xbin/su executing 0 /system/bin/sh using binary /system/bin/sh : sh
09-06 21:53:27.575 D/su      (14342): sending code
09-06 21:53:27.575 D/su      (14342): child exited
 
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#5
FYI: I found a workaround to this issue by installing Exchange Bypass Module in Xsposed Installer
 
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#6
It does the exact same thing to me on AT&T Samsung Galaxy Note II.  When the default email app tries to apply my corporate exchange security settings (Remote wipe / enforce 4 digit pin, etc), the email app crashes.  Bypassing the security settings is not an option, so I haven't been able to find a workaround.
 
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#7
Just a follow up, I was able to install "Mail Wise" and had no problem installing and applying the exchange security policy.  I guess the problem is just with the native mail client on this build.  This does everything I needed the stock client to do anyway so I'm going to give it a shot until the stock one works again.
 
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#8
We're looking into this atm.
 
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